Thanks to Sarah’s corporate travel cover with Batch Underwriting, support was immediate. A quick call to the 24/7 Batch Assist hotline set everything in motion. Within no time Batch had arranged ambulance transfer, direct billing at a nearby hospital, and a specialist nurse to assist with the admission process.

Doctors confirmed a clean break however surgery was required. Batch Assist coordinated with Sarah’s employer and ensured Daniel received prompt medical attention without the burden of upfront costs. During recovery, Batch covered the extension of Sarah’s hotel stay and arranged for meals and additional childcare support so she could balance work responsibilities while caring for her son.

Once Daniel was stable, Batch organised flights home, complete with wheelchair access, priority boarding, and a medical escort to ensure safe travel.

What could have been a costly and overwhelming ordeal became a managed and supportive experience. Sarah was able to focus on her son’s wellbeing, confident every logistical and financial detail was being taken care of.

With Batch’s corporate travel insurance, even unexpected family emergencies abroad are met with immediate solutions and compassionate support.

Contact Batch at 1800 956 556 or enquiry@batchuw.com